Privacy Policy

Last updated: January 14, 2026
Introduction
• This Privacy Policy explains how [Your Company Name] (“we”, “us”, “our”) collects, uses, discloses, and protects personal information when you use our website, products, and services (collectively, the “Services”). By using the Services, you agree to the collection and use of information in accordance with this policy.
Information we collect
• Information you provide directly
▪ Account information: name, email address, phone number, password, billing and shipping addresses.
 ▪ Payment information: credit/debit card number, cardholder name, billing address, and other payment details, which may be processed by third-party payment processors.
 ▪ Order information: purchase history, items ordered, order notes, returns and exchanges.
 ▪ Customer service and communications: messages, support requests, reviews, and survey responses.
 • Information we collect automatically
▪ Usage data: pages visited, products viewed, search queries, referral sources, and other interactions with the Services.
 ▪ Device and technical data: IP address, browser type and version, operating system, device identifiers, screen resolution, and language preferences.
 ▪ Location data: coarse location derived from IP address; precise location only if you explicitly provide it or enable location services.
 ▪ Cookies and tracking technologies: cookies, pixel tags, local storage, and similar technologies to remember preferences, analyze usage, and personalize content.
 • Information from third parties
▪ We may receive information about you from third-party services, marketing partners, social networks, and public sources to enhance or supplement our records.
How we use your information
• To provide and operate the Services, process orders, deliver products, and manage your account.
 • To process payments, prevent fraud, and meet financial and legal obligations.
 • To communicate with you about orders, promotions, account activity, policy updates, and customer support.
 • To personalize your experience, recommend products, and show relevant offers.
 • To analyze and improve the Services, perform research, and generate aggregated, de-identified insights.
 • To send transactional and marketing emails or SMS (where permitted). You may opt out of marketing communications as described below.
 • To comply with legal obligations or protect our rights, property, or safety.
Legal bases for processing (where applicable)
• Where required by law (for users in certain jurisdictions), we rely on one or more of the following legal bases:
▪ Performance of a contract (e.g., to fulfill your orders).
 ▪ Legitimate interests (e.g., to operate and improve our business, prevent fraud, and maintain security), balanced against your privacy rights.
 ▪ Consent (e.g., for certain marketing communications or optional features).
 ▪ Compliance with legal obligations.
How we share and disclose information
• Service providers and vendors: payment processors, shipping carriers, hosting providers, analytics and advertising partners, customer support platforms, and other vendors who help deliver our Services. These providers are authorized to use your information only as necessary to provide services to us.
 • Business transfers: in connection with a merger, acquisition, reorganization, sale of assets, or financing, your information may be transferred as part of the transaction.
 • Legal and safety: when required by law, legal process, or governmental request; to establish or defend legal claims; to prevent, investigate, or deter fraud, security breaches, or other illegal activities; or to protect the rights, property, or safety of our users or the public.
 • Aggregated and de-identified information: we may share non-personally identifiable, aggregated information publicly or with partners for lawful purposes.
 • With your consent: we may share information with third parties when you consent to such sharing.
Cookies and tracking technologies
• We use cookies and similar technologies to provide, secure, and improve the Services, to remember your preferences, to analyze usage, and to deliver personalized content and advertising.
 • You can manage or disable cookies through your browser settings, but disabling cookies may affect functionality and your experience on the site.
 • Third-party advertising networks and analytics providers may use cookies and other tracking technologies. Their use is governed by their own privacy policies.
Your choices and rights
• Account information: you can access, update, or delete most account information by logging into your account or contacting us.
 • Marketing communications: you can opt out of promotional emails and SMS by following the unsubscribe link or instructions included in those messages or by contacting us. Transactional messages related to orders and account administration cannot be opted out of.
 • Cookies and tracking: manage preferences through your browser or device settings, cookie banners, or opt-out mechanisms offered by third parties.
 • Access, correction, deletion, and portability: depending on your jurisdiction, you may have rights to request access to, correction of, deletion of, or portability of your personal information. To exercise these rights, contact us using the details below. We may need to verify your identity and will respond in accordance with applicable law.
 • Do Not Track: the Services do not currently respond to browser Do Not Track signals.
Security
• We implement reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
Data retention
• We retain personal information as necessary to provide the Services, fulfill legitimate business purposes, comply with legal obligations, and resolve disputes. Retention periods vary depending on the type of information and applicable law.
International transfers
• Your information may be processed and stored in the United States or other countries where our service providers operate. When transferring personal information across borders, we use appropriate safeguards required by law.
Children’s privacy
• Our Services are not directed to children under 13 (or higher minimum age where required). We do not knowingly collect personal information from children. If we become aware that personal information of a child was collected without parental consent, we will take steps to delete it.
Third-party sites and links
• The Services may contain links to third-party websites, apps, or services operated by others. We are not responsible for the privacy practices or content of third parties. We recommend reviewing their privacy policies before providing information.
Changes to this Privacy Policy
• We may update this Privacy Policy from time to time. When we make material changes, we will provide notice by posting the updated policy on the Services and updating the “Last updated” date. We encourage you to review this policy regularly.
How to contact us
• If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, contact us:
▪ [Your Company Name]
 ▪ Email: [privacy@yourcompany.com]
 ▪ Address: [Street Address, City, State, ZIP, Country]
 ▪ Phone: [Phone number]